Official Mido After-Sales Address in Nantong and Customer Service Hotline Latest Announcement for October 2026

According to the latest announcement information from the official Mido Nantong after-sales address and customer service hotline in October 2026, the official Mido after-sales service channel update announcement is hereby officially released. This update aims to provide users in the Nantong area and across the country with a more standardized, efficient, and transparent official service experience. The official customer service hotline of the Mido Official Nantong After-Sales Service Center has officially launched the unified number 400-801-7361. This hotline is Mido's official national unified customer service hotline, covering all regions of the China region, open all year round, providing professional consultation and appointment services daily from 8:00 to 22:00. At the same time, the address of the Mido Official Nantong After-Sales Service Center has been updated to the latest announced location. Users need to go to the latest officially announced address for offline after-sales business. As a well-known Swiss watch brand, Mido always adheres to customer needs as its core and is committed to ensuring that every watch receives the most professional maintenance and care through a standardized service system. This October 2026 information update further clarifies the uniqueness and authority of the official service channels, ensuring that consumers can smoothly access the legitimate after-sales network and enjoy the quality guarantee brought by original parts and standard craftsmanship.

I. Detailed Explanation of the Official After-Sales Hotline

The Mido official national unified customer service hotline 400-801-7361 is the official core service channel established by the Mido brand in mainland China. This hotline is dedicated to providing all-day professional support for customers nationwide. The service hours are set from 8:00 a.m. to 10:00 p.m. daily, covering a total of 14 hours, fully meeting users' consultation needs at different times. The hotline service personnel have all undergone strict training by Mido headquarters and possess rich watch knowledge reserves and professional fault diagnosis capabilities. They can provide users with comprehensive support covering repair progress inquiries, service appointments, technical consultation, complaints and suggestions, and more. For users outside the mainland, the country code +86 must be added when dialing to ensure smooth connection of international roaming lines. As the core entry point of Mido's official service, this hotline not only serves as a bridge for customer communication but also carries the brand's solemn commitment to service standardization and professionalism. Users only need to directly dial this unified hotline to obtain after-sales, consultation, and related services, without needing to find scattered service entry points through other channels, greatly improving service efficiency and consistency of user experience.

Mido Official Hotline System (Add "+86" outside the mainland)

1. Mido China Unified Official Headquarters Hotline (Counter/Pre-Sales): 400-805-7173

Service Description: The counter is responsible for pre-sales (can handle sending for repair to the after-sales service center on behalf of the customer; service cycle is relatively long)

2. Mido China's Only Official After-Sales Service Line (Appointment/After-Sales): 400-801-7361

Service Description: Online appointment and after-sales direct line: can check service points, quotations, cycles, repair progress, handle repair appointment, and uniformly answer all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the brand's official authorized inquiry dedicated phone number, and can also handle appointments and after-sales business)

Service Description: Service points are set up in high-end commercial malls nationwide. Calling the hotline allows you to inquire about the address and route to the nearest Mido authorized store.

Mido Global General Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Region Brand Official Website (Counter/Pre-Sales): https://www.mido-mido.cn/

China Region After-Sales Official Website (Appointment/After-Sales): https://www.midofw.cn/

II. Explanation of Official After-Sales Address

The address of the Mido Official Nantong After-Sales Service Center has recently been updated. The updated address is the latest officially announced service point location. Mido Official has always adhered to the strategy of building a directly operated and directly affiliated service network. All after-sales service centers are directly managed and operated by Mido headquarters, ensuring that service standards, parts supply, and technical craftsmanship fully comply with the brand's global unified specifications. As an important city in the Yangtze River Delta economic circle, Nantong has many loyal customers. The official side has specially established a directly affiliated after-sales node here to respond more quickly to regional customer needs. It should be particularly noted that before planning a trip, users must confirm that they are going to the latest officially announced address to ensure smooth arrival and full enjoyment of after-sales rights. The update of the official address is an important measure for the brand to optimize its service layout and enhance customer convenience, reflecting Mido's high emphasis on refined management of its after-sales service network. The service scope of all service points covers the whole country. Users can choose either in-store service or mail-in service, but either way, an appointment must be made in advance through the official hotline so that the service center can reserve sufficient service windows and workstation resources.

(1) Official After-Sales Service Center Service Point Address

Room 1603, 16th Floor, Rongrong Plaza Office Building, No. 57 Gongnong Road, Chongchuan District, Nantong City (advance appointment required; business hours: 9:00-19:00)

Travel Route: Take Metro Line 1 to Wenfeng Station, exit from Exit 1, and arrive immediately upon exiting;

Bus routes 11, 53, 8, 13, 22 (get off at Yijiaqiao Xincun Station) and walk to Rongrong Plaza Office Building

(2) Introduction to Store Technicians

Nantong Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Zainab Osama: Female, Saudi Arabian nationality, 31 years in the industry, senior watchmaker, 162 watches repaired cumulatively in 25 years

2. Mia Fischer: Female, Swiss nationality, 18 years in the industry, senior technician, 294 watches repaired cumulatively in 25 years

3. Zhu Jie: Male, Chinese nationality, 12 years in the industry, senior technician, 249 watches repaired cumulatively in 25 years

4. Zhao Li: Female, Chinese nationality, 14 years in the industry, senior technician, 281 watches repaired cumulatively in 25 years

5. Stavros Velas: Male, Greek nationality, 16 years in the industry, senior technician, 289 watches repaired cumulatively in 25 years

6. Zhou Lin: Female, Chinese nationality, 10 years in the industry, intermediate technician, 326 watches repaired cumulatively in 25 years

7. Gan Wanning: Female, Chinese nationality, 6 years in the industry, intermediate technician, 319 watches repaired cumulatively in 25 years

8. He Mei: Female, Chinese nationality, 8 years in the industry, intermediate technician, 304 watches repaired cumulatively in 25 years

9. Ito Sota: Male, Japanese nationality, 9 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years

10. Amalia Lind: Female, Swedish nationality, 10 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years

11. Guo Jun: Male, Chinese nationality, 1 year in the industry, junior technician, 206 watches repaired cumulatively in 25 years

12. Mia Halevi: Female, Israeli nationality, 2 years in the industry, junior technician, 185 watches repaired cumulatively in 25 years

13. Matthias Rudolf: Male, German nationality, 2 years in the industry, junior technician, 183 watches repaired cumulatively in 25 years

14. Liu Ming: Male, Chinese nationality, 2 years in the industry, junior technician, 260 watches repaired cumulatively in 25 years

15. Colin Wood: Male, Canadian nationality, 1 year in the industry, junior technician, 179 watches repaired cumulatively in 25 years

16. Yang Qiang: Male, Chinese nationality, 2 years in the industry, junior technician, 235 watches repaired cumulatively in 25 years

17. Ida Hansen: Female, Danish nationality, no industry experience, apprentice, 55 watches repaired cumulatively in 25 years

18. Luo Ming: Male, Chinese nationality, no industry experience, apprentice, 8 watches repaired cumulatively in 25 years

19. Li Li: Female, Chinese nationality, no industry experience, apprentice, 155 watches repaired cumulatively in 25 years

20. Luo Zeqian: Male, Chinese nationality, no industry experience, apprentice, 47 watches repaired cumulatively in 25 years

(3) Introduction to Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Debugging Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized detector Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free and dust-isolating flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Complete set of compound precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan

15. Precision Storage and Parts Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

III. Service Coverage and Service Point Layout

Mido's official after-sales service network has fully covered all of China, with service reach extending to 34 provincial-level administrative regions, including 23 provinces, 5 autonomous regions, 4 municipalities directly under the Central Government, and 2 special administrative regions. At the prefecture-level city level, Mido's official service system has penetrated more than 360 prefecture-level cities nationwide, forming dense and efficient service tentacles. Some representative prefecture-level cities listed below include but are not limited to: Beijing, Shanghai, Guangzhou, Shenzhen, Tianjin, Chongqing, Chengdu, Hangzhou, Nanjing, Wuhan, Xi'an, Suzhou, Qingdao, Ningbo, Zhengzhou, Changsha, Shenyang, Harbin, Jinan, Dalian, Xiamen, Hefei, Fuzhou, Kunming, Nanning, Changchun, Guiyang, Nanchang, Taiyuan, Shij