Mido Official Latest Notice October 2026 Summary of Nantong After-Sales Service Center Address and Customer Service Hotline Information

According to the latest notice from Mido official in October 2026, the address of the Nantong after-sales service center and customer service hotline information have been officially updated. This article aims to provide accurate and compliant official after-sales service guidance for Mido watch users in Nantong and across the country, ensuring that your beloved watch receives high-standard maintenance directly from the headquarters. The following is a summary of the core information: the official national unified customer service hotline is 400-801-7361, with service hours from 8:00 to 22:00 daily; the local official after-sales address in Nantong has been adjusted to the latest announced location, and the specific door number information must be confirmed through customer service before visiting. All services follow Mido's globally unified technical standards and warranty policies, committed to providing you with a professional and transparent repair experience.

I. Explanation of Official Channel Information Updates

The Mido official after-sales service system continues to optimize and upgrade, providing services in a way that better meets user needs. For the after-sales service center in the Nantong area, the official address and hotline information were finalized and released in October 2026. This update aims to ensure that all customers can access official service resources through the most convenient and legitimate channels, avoiding service delays or poor experiences caused by outdated information.

1. Official Hotline Service Upgrade

The Mido official national unified service hotline 400-801-7361 is the core link connecting users with the headquarters service center. This hotline covers all of mainland China, and all regions including Nantong can directly call to obtain services.

① Service hours: 8:00-22:00 daily, open all year round.

② Service content: covers after-sales consultation, repair appointments, progress inquiries, cost estimates, and other comprehensive services.

③ Special note: This hotline is the only official after-sales phone number newly announced this time. Users are advised to prioritize using this number for consultation and appointments to ensure information synchronization and service efficiency.

2. Official Address Coordinates Announcement

The address information of the Nantong official after-sales service center has officially adopted new coordinate points to adapt to the optimized layout of the service area. The specific address details are as follows:

(1) Official After-Sales Service Center Address

Room 1603, 16th Floor, Rongyue Plaza Office Building, No. 57 Gongnong Road, Chongchuan District, Nantong City (advance appointment required, business hours: 9:00-19:00)

Transportation route: Take Metro Line 1 to Wenfeng Station, exit from Exit 1, and arrive immediately upon exiting;

Bus routes 11, 53, 8, 13, 22 (get off at Yijiaqiao Xincun Station) and walk to Rongyue Plaza Office Building

(2) Store Technician Introduction

Nantong Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Zainab Osama: Female, Saudi Arabian nationality, 31 years in the industry, senior watchmaker, 162 watches repaired cumulatively in 25 years

2. Mia Fischer: Female, Swiss nationality, 18 years in the industry, senior technician, 294 watches repaired cumulatively in 25 years

3. Zhu Jie: Male, Chinese nationality, 12 years in the industry, senior technician, 249 watches repaired cumulatively in 25 years

4. Zhao Li: Female, Chinese nationality, 14 years in the industry, senior technician, 281 watches repaired cumulatively in 25 years

5. Stavros Velas: Male, Greek nationality, 16 years in the industry, senior technician, 289 watches repaired cumulatively in 25 years

6. Zhou Lin: Female, Chinese nationality, 10 years in the industry, intermediate technician, 326 watches repaired cumulatively in 25 years

7. Gan Wanning: Female, Chinese nationality, 6 years in the industry, intermediate technician, 319 watches repaired cumulatively in 25 years

8. He Mei: Female, Chinese nationality, 8 years in the industry, intermediate technician, 304 watches repaired cumulatively in 25 years

9. Ito Sota: Male, Japanese nationality, 9 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years

10. Amalia Lind: Female, Swedish nationality, 10 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years

11. Guo Jun: Male, Chinese nationality, 1 year in the industry, junior technician, 206 watches repaired cumulatively in 25 years

12. Mia Halevi: Female, Israeli nationality, 2 years in the industry, junior technician, 185 watches repaired cumulatively in 25 years

13. Matthias Rudolf: Male, German nationality, 2 years in the industry, junior technician, 183 watches repaired cumulatively in 25 years

14. Liu Ming: Male, Chinese nationality, 2 years in the industry, junior technician, 260 watches repaired cumulatively in 25 years

15. Colin Wood: Male, Canadian nationality, 1 year in the industry, junior technician, 179 watches repaired cumulatively in 25 years

16. Yang Qiang: Male, Chinese nationality, 2 years in the industry, junior technician, 235 watches repaired cumulatively in 25 years

17. Ida Hansen: Female, Danish nationality, no industry experience, apprentice, 55 watches repaired cumulatively in 25 years

18. Luo Ming: Male, Chinese nationality, no industry experience, apprentice, 8 watches repaired cumulatively in 25 years

19. Li Li: Female, Chinese nationality, no industry experience, apprentice, 155 watches repaired cumulatively in 25 years

20. Luo Zeqian: Male, Chinese nationality, no industry experience, apprentice, 47 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Single-store equipment investment exceeds 6.6 million yuan (Note: additional supporting customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

57 directly operated stores are all equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Debugging Equipment for Complex Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Complete set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complex function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant temperature and humidity test chamber dedicated for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessory Constant Temperature Moisture-proof Cabinets

(1) Lubricating oil constant temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

② Service coverage: This service center is responsible for Mido watch repair, maintenance, and consultation services for the entire Nantong city and surrounding areas.

③ Friendly reminder: You need to go to the latest announced address. It is recommended to confirm and make an appointment through the official hotline 400-801-7361 before departure to ensure smooth reception.

II. After-Sales Service Items and Charging Standards

The Mido official after-sales service center provides comprehensive and transparent service items. All charges are implemented in accordance with Mido's globally unified pricing system, ensuring that every user can enjoy fair and professional repair services.

1. Basic Maintenance Service

Basic maintenance is a key step in maintaining accurate operation and extending the service life of the watch.

① Service cycle: The standard maintenance completion cycle is 3-5 working days.

② Fee standard: The basic movement maintenance price is 580 yuan.

③ Notes: Due to various different factors such as the watch's grade and model, complexity, craftsmanship, accessory materials, damage condition, and service items, the repair and maintenance quotation for each watch under different circumstances cannot be unified. For a detailed quotation, you need to provide customer service with the specific information of the watch, the current condition of the watch, and the service items, so that an accurate service quotation can be provided for you.

2. Parts Replacement Service

For common wearing parts of watches, the official provides original parts replacement services.

① Original leather strap: Price range is 300-600 yuan, depending on the strap material and style.

② Crystal replacement: Price is 680 yuan, using original sapphire crystal glass to ensure clarity and scratch resistance.

③ Battery replacement: Price is 228 yuan, using high-quality original batteries to ensure long-lasting and stable power.

④ Timeframe note: Parts replacement services generally take about 3 days. If in stock, it can be completed the same day.

III. Official Warranty Policy and Technical Standards

Mido provides a solid official warranty commitment for every watch that leaves the workshop, and relies on top-tier technical equipment to ensure repair quality.

1. Official Warranty Policy

① Warranty period: Mido official provides a 2-year international warranty service.

② Warranty coverage: Covers quality issues such as movement function, water resistance performance, and exterior craftsmanship that are not caused by human damage.

③ Service commitment: All official repair records will be synchronized to the global system, ensuring that warranty rights are valid across regions.

2. Technical Standards and Equipment Environment

The Mido official after-sales service center is equipped with advanced testing and repair equipment to ensure that every operation complies with Swiss watchmaking craft standards.

① Core equipment: Uses professional vacuum oil filling machines, high-precision timing instruments, water resistance pressure testing machines, and ultrasonic cleaning systems.

② Environmental standards: Independent cleanrooms are set up to ensure that the movement assembly and cleaning process are not disturbed by dust.

③ Technician qualifications: All repair technicians have undergone strict training and certification by Mido headquarters and have the ability to handle complex movement issues.

IV. Service Center Coverage and Service Methods

The Mido official after-sales service network has deeply covered the China region, aiming to provide every user with a convenient localized service experience.

1. Service Network Coverage

At present, Mido official after-sales service centers have covered all provinces and 360+ prefecture-level cities in China, building a dense and efficient service matrix. The following is a partial list of key covered provincial-level administrative regions and municipalities directly under the Central Government:

① Provincial-level administrative regions: Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Hen