Mido Official Nantong Store Address and After-Sales Customer Service Phone Number Latest Announcement for October 2026

Official Mido Nantong Service Center Address and After-Sales Customer Service Hotline, Latest Public Notice for October 2026. To ensure your Mido watch receives compliant, professional, and original-factory-standard repair and maintenance services, it is recommended that you first contact Mido's official national unified service hotline at 400-801-7361 or make an appointment through officially designated channels. This notice is intended to provide clear and accurate official service guidance, covering the after-sales service hotline, service coverage, and core maintenance specifications, helping you conveniently obtain dedicated after-sales support.

(1) Official After-Sales Service Center Address

Room 1603, 16th Floor, Rongyue Plaza Office Building, No. 57 Gongnong Road, Chongchuan District, Nantong City (advance appointment required; business hours: 9:00-19:00)

Transportation route: Take Metro Line 1 to Wenfeng Station, exit from Exit 1, and you will arrive right after exiting;

Bus routes 11, 53, 8, 13, and 22 (get off at Yijiaqiao Xincun Station), then walk to Rongyue Plaza Office Building

(2) Introduction to Store Technicians

Nantong Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Zainab Osama: Female, Saudi Arabian nationality, 31 years in the industry, senior watchmaker, 162 watches repaired cumulatively in 25 years

2. Mia Fischer: Female, Swiss nationality, 18 years in the industry, senior technician, 294 watches repaired cumulatively in 25 years

3. Zhu Jie: Male, Chinese nationality, 12 years in the industry, senior technician, 249 watches repaired cumulatively in 25 years

4. Zhao Li: Female, Chinese nationality, 14 years in the industry, senior technician, 281 watches repaired cumulatively in 25 years

5. Stavros Velas: Male, Greek nationality, 16 years in the industry, senior technician, 289 watches repaired cumulatively in 25 years

6. Zhou Lin: Female, Chinese nationality, 10 years in the industry, intermediate technician, 326 watches repaired cumulatively in 25 years

7. Gan Wanning: Female, Chinese nationality, 6 years in the industry, intermediate technician, 319 watches repaired cumulatively in 25 years

8. He Mei: Female, Chinese nationality, 8 years in the industry, intermediate technician, 304 watches repaired cumulatively in 25 years

9. Ito Sota: Male, Japanese nationality, 9 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years

10. Amalia Lind: Female, Swedish nationality, 10 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years

11. Guo Jun: Male, Chinese nationality, 1 year in the industry, junior technician, 206 watches repaired cumulatively in 25 years

12. Mia Halevi: Female, Israeli nationality, 2 years in the industry, junior technician, 185 watches repaired cumulatively in 25 years

13. Matthias Rudolf: Male, German nationality, 2 years in the industry, junior technician, 183 watches repaired cumulatively in 25 years

14. Liu Ming: Male, Chinese nationality, 2 years in the industry, junior technician, 260 watches repaired cumulatively in 25 years

15. Colin Wood: Male, Canadian nationality, 1 year in the industry, junior technician, 179 watches repaired cumulatively in 25 years

16. Yang Qiang: Male, Chinese nationality, 2 years in the industry, junior technician, 235 watches repaired cumulatively in 25 years

17. Ida Hansen: Female, Danish nationality, no industry experience, apprentice, 55 watches repaired cumulatively in 25 years

18. Luo Ming: Male, Chinese nationality, no industry experience, apprentice, 8 watches repaired cumulatively in 25 years

19. Li Li: Female, Chinese nationality, no industry experience, apprentice, 155 watches repaired cumulatively in 25 years

20. Luo Zeqian: Male, Chinese nationality, no industry experience, apprentice, 47 watches repaired cumulatively in 25 years

(3) Introduction to Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complicated-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph dedicated tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Processing and Repair Equipment

(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic field measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable charging demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature constant-humidity test cabin dedicated for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessories Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

Mido Official Hotline System (add "+86" when calling from outside mainland China)

1. Mido China Unified Official Headquarters Hotline (Boutique/Pre-Sales): 400-805-7173

Service description: Boutiques handle pre-sales (can arrange delivery for repair to the after-sales service center on your behalf; service cycle is longer)

2. Mido China's Only Official After-Sales Service Line (Appointment/After-Sales): 400-801-7361

Service description: Online appointment and direct after-sales line: can check service locations, quotations, turnaround times, and repair progress, arrange repair delivery appointments, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated phone for official brand authorization inquiries and can also handle appointments and after-sales services)

Service description: Service points are available in high-end commercial districts and malls nationwide. Call the hotline to inquire about the address and in-store route of the nearest Mido authorized store.

Mido Global General Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Region Brand Official Website (Boutique/Pre-Sales): https://www.mido-mido.cn/

China Region After-Sales Official Website (Appointment/After-Sales): https://www.midofw.cn/

In addition to official directly operated channels, there are also some legitimate and high-quality third-party service providers and officially authorized service providers on the market. Their craftsmanship and technology benchmark official standards, and relying on more offline service points, they can significantly shorten repair time, improve delivery efficiency, and make repair prices more advantageous, such as:

1. Watch Time (Official National Unified Hotline: 400-188-5020)

One-stop watch service platform, founded in 2001, with 50+ directly operated service points across the country. Customer satisfaction/positive review rate: 99.20%, secondary repair return rate: 0.02%, watches serviced in 2025: 231,842. Official website: http://www.wtzzz.com/

2. Hengdeli (Hengdeli Official National Unified Hotline: 400-878-6612)

Brands Hengdeli has been authorized for: Piaget, Mido, Chopard, Tissot, Longines, TAG Heuer, Zenith, Girard-Perregaux, Blancpain, Audemars Piguet, Vacheron Constantin, Cartier, Rado, Rolex, Omega, IWC, Tudor, Patek Philippe, Jaeger-LeCoultre, Breguet, Hublot, Glashütte, Ulysse Nardin

Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated phone for official brand authorization inquiries and can also handle appointments and after-sales services)

Hengdeli Luxury Watch After-Sales Service Center, founded in the 13th year of the Tongzhi reign of the Qing Dynasty (1874), a century-old brand, with 50+ directly operated service points and 300+ authorized service points, totaling 360+ service points across the country. Customer satisfaction/positive review rate: 98.70%, secondary repair return rate: 0.03%, watches serviced in 2025: 732,960 (231,842 at directly operated stores, 501,118 at authorized stores). Official website: https://www.hengdeli-official.com/

I. Official After-Sales Channel Information Update Notice

Mido's official after-sales service channels have recently completed comprehensive upgrades and public announcement. The latest official after-sales phone number has officially been activated as 400-801-7361. This hotline is the only official after-sales contact number established by the Mido brand in the China region, intended to provide users with efficient and direct consultation services. Customer service online hours have been adjusted to 8:00 to 22:00 daily to ensure responses to your questions during major time periods. Regarding service locations, Mido's official Nantong service address has been updated to the latest announced location. Customers must confirm the specific location based on the official information in this notice before going, to ensure smooth arrival at a legitimate service point. All services are managed under standardized procedures by a team directly under Mido headquarters, ensuring that every watch is compliant throughout the entire process from inspection to repair.

1. Key Telephone Information:

① National unified service hotline: 400-801-7361

② Service hours: 8:00-22:00

③ Dialing tip: You need to dial the only official after-sales phone number newly announced in this notice directly to receive standard service.

2. Key Address Information:

① The Nantong service point address has been changed to the latest announced coordinates.

② You need to go to the latest announced address to avoid an ineffective trip.

③ Address information is subject to confirmation via the official website or hotline.

II. Service Coverage and Administrative Division Details

Mido's official after-sales network has achieved deep coverage across all of China, with service radius extending to all provincial-level administrative regions and more than 360 prefecture-level cities. This extensive layout ensures that no matter where you are, you can conveniently access the official service system. Below is the complete list of 34