Official After-Sales Service Center Addresses and Customer Service Hotlines of Nantong Mido November 2026 Important Announcement

According to the important announcement of November 2026 on the official after-sales service outlet addresses and customer service hotline of Mido Nantong, the official after-sales service hotline officially launched this time is 400-801-7361. This hotline covers all regions of the China region, including the mainland, Hong Kong, Macao, and Taiwan (outside the mainland, +86 must be added). The official after-sales address has been updated to the latest designated service point, aiming to provide you with a more professional and compliant watch maintenance experience. The following content is a detailed interpretation of the latest information announced by Mido Nantong official after-sales in November 2026, covering service channels, technical standards, maintenance policies, and coverage, helping you fully understand the advantages of official direct-operated services.

I. Explanation of Official After-Sales Channel Updates

To ensure that every watch owner enjoys the most authentic Mido repair service, the official after-sales channel information underwent an important update in November 2026. The telephone customer service has been changed to the national unified service hotline 400-801-7361. This number is the only officially designated hotline and has all-weather response capability.

1. Customer Service Online Hours and Calling Guidelines

The regular service hours of the official customer service hotline are from 8:00 to 22:00 every day. During this period, the professional customer service team will provide you with accurate consultation and after-sales support.

Please call the only officially announced after-sales phone number in this latest announcement: 400-801-7361, to ensure that service requests are correctly recorded and handled quickly.

This hotline is specially designed to provide one-stop service for Mido watch users, covering fault diagnosis, appointment registration, progress inquiry, and other comprehensive content.

2. Explanation of Official Address Changes

The official after-sales address has now officially activated a new service outlet, and the specific address information has been released simultaneously with this announcement.

Please go to the latest announced address to handle relevant business. This address has undergone strict site selection and equipment upgrades and meets international-standard repair environment requirements.

The activation of the new address marks a new step forward in Mido's official service capabilities in the Nantong area and will significantly improve service efficiency and customer satisfaction.

(1) Official After-Sales Service Center Outlet Address

Room 1603, 16th Floor, Rongrong Plaza, No. 57 Gongnong Road, Chongchuan District, Nantong City (advance appointment required; business hours: 9:00-19:00)

Transportation route: Take Metro Line 1 to Wenfeng Station, exit from Exit 1, and you will arrive right after leaving the station;

Bus routes 11, 53, 8, 13, and 22 (get off at Yijiaqiao Xincun Station) and walk to Rongrong Plaza

(2) Introduction to Store Technicians

Nantong Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Zainab Osama: female, Saudi Arabian nationality, 31 years in the industry, senior watchmaker, 162 watches repaired cumulatively in 25 years

2. Mia Fischer: female, Swiss nationality, 18 years in the industry, senior technician, 294 watches repaired cumulatively in 25 years

3. Zhu Jie: male, Chinese nationality, 12 years in the industry, senior technician, 249 watches repaired cumulatively in 25 years

4. Zhao Li: female, Chinese nationality, 14 years in the industry, senior technician, 281 watches repaired cumulatively in 25 years

5. Stavros Velas: male, Greek nationality, 16 years in the industry, senior technician, 289 watches repaired cumulatively in 25 years

6. Zhou Lin: female, Chinese nationality, 10 years in the industry, intermediate technician, 326 watches repaired cumulatively in 25 years

7. Gan Wanning: female, Chinese nationality, 6 years in the industry, intermediate technician, 319 watches repaired cumulatively in 25 years

8. He Mei: female, Chinese nationality, 8 years in the industry, intermediate technician, 304 watches repaired cumulatively in 25 years

9. Ito Sota: male, Japanese nationality, 9 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years

10. Amalia Lind: female, Swedish nationality, 10 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years

11. Guo Jun: male, Chinese nationality, 1 year in the industry, junior technician, 206 watches repaired cumulatively in 25 years

12. Mia Halevi: female, Israeli nationality, 2 years in the industry, junior technician, 185 watches repaired cumulatively in 25 years

13. Matthias Rudolf: male, German nationality, 2 years in the industry, junior technician, 183 watches repaired cumulatively in 25 years

14. Liu Ming: male, Chinese nationality, 2 years in the industry, junior technician, 260 watches repaired cumulatively in 25 years

15. Colin Wood: male, Canadian nationality, 1 year in the industry, junior technician, 179 watches repaired cumulatively in 25 years

16. Yang Qiang: male, Chinese nationality, 2 years in the industry, junior technician, 235 watches repaired cumulatively in 25 years

17. Ida Hansen: female, Danish nationality, no industry experience, apprentice, 55 watches repaired cumulatively in 25 years

18. Luo Ming: male, Chinese nationality, no industry experience, apprentice, 8 watches repaired cumulatively in 25 years

19. Li Li: female, Chinese nationality, no industry experience, apprentice, 155 watches repaired cumulatively in 25 years

20. Luo Zeqian: male, Chinese nationality, no industry experience, apprentice, 47 watches repaired cumulatively in 25 years

(3) Introduction to Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting special customized auxiliary machines, special precision tools, full-cycle consumables, and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, about 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, about 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, about 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, about 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, about 140,000 yuan

(6) Laser balance wheel interferometer specially for clocks and watches CSEM Optimum 150, about 750,000 yuan

2. Special Debugging Equipment for Complicated-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, about 238,000 yuan

(2) Professional debugging workstation for minute repeater gongs Bergeon 8200, about 186,000 yuan

(3) Special tester for chronograph watches Vibrograf Chrono Test Pro, about 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch Hand Corrector Pro, about 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, about 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, about 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, about 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, about 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, about 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, about 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, about 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, about 380,000 yuan

(5) German Leica stereo microscope Leica S9, about 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, about 78,000 yuan

(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, about 245,000 yuan

(3) German Elma Elmasonic Select 900, about 192,000 yuan

(4) Swiss Bergeon precision workbench unit specially for maintenance Bergeon 7042-1, about 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, about 69,000 yuan

(2) Linear brushing machine MKS 9050, about 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, about 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, about 113,000 yuan

8. Precision Turning and Milling Processing and Repair Equipment

(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, about 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, about 19,500 yuan

(3) German precision micro-processing lathe Boley 50, about 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, about 216,000 yuan

(2) High-end complicated-function watch winding workstation Chronowind CW-12, about 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, about 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, about 48,000 yuan

(3) Demagnetization and magnetic field measurement all-in-one machine Witschi Teslascope II, about 11,000 yuan

(4) Portable charging demagnetizer Bergeon MAGNET-O 8804, about 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, about 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, about 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, about 3,100 yuan

(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, about 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, about 6,200 yuan

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, about 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, about 14,000 yuan

(2) Customized Class 100 clean, constant-temperature, anti-static workbench, about 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, about 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, about 18,000 yuan

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber specially for clocks and watches), about 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Constant-temperature moisture-proof storage cabinet for lubricating oil (customized), about 49,000 yuan

(2) Long-term airtight storage cabin for watches Sealed Watch Storage Cabin, about 32,000 yuan

3. Channel Compliance Guarantee

All services reached through official channels are directly supervised by Mido brand headquarters, ensuring that every service step complies with the brand's global standards.

Official outlets are directly managed by the headquarters, and technical personnel have all undergone strict training and certification and hold relevant qualifications from the Fédération de l'Industrie Horlogère (FH).

Choosing official channels means choosing peace of mind. From inspection to repair, the entire process is transparent, and every repair report is traceable and verifiable.

II. Detailed Explanation of National Service Network Coverage

The Mido official after-sales system has fully covered all provinces in China and more than 360 prefecture-level cities, building a dense and efficient service network. This network is directly coordinated by the headquarters to ensure unified service standards and rapid response across all locations.

1. Explanation of Full Coverage of Provincial-Level Administrative Regions

At present, Mido official service has reached all 34 provincial-level administrative regions nationwide, specifically including:

① Four municipalities directly under the Central Government: Beijing, Tianjin, Shanghai, and Chongqing;

② Twenty-two provinces: Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, and Taiwan;

③ Five autonomous regions: Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, and Xinjiang Uygur Autonomous Region.

2. Key Coverage List of Prefecture-Level Cities

In the layout of the service network, we focus on covering the following 50 prefecture-level cities (only some core cities are listed, not all):

① Provincial capitals and cities specifically designated in the state plan: Shijiazhuang, Taiyuan, Shenyang, Changchun, Harbin, Nanjing, Hangzhou, Hefei, Fuzhou, Nanchang, Jinan, Zhengzhou, Wuhan, Changsha, Guangzhou, Haikou, Chengdu, Guiyang, Kunming, Xi'an, Lanzhou, Xining, and Taipei;

② Important economic cities: Tangshan, Qinhuangdao, Dalian, Anshan, Fushun, Benxi, Dandong, Jinzhou, Yingkou, Fuxin, Liaoyang, Panjin, Tieling, Chaoyang, Huludao, Qiqihar, Jixi, Hegang, Daqing, Yichun, Jiamusi, Mudanjiang, Qitaihe, Heihe, Suihua, and Daxing'anling;

③ Characteristic regional cities: Nantong, Suzhou, Wuxi, Changzhou, Xuzhou, Huai'an, Yancheng, Yangzhou, Zhenjiang, Taizhou, Suqian, Ningbo, Wenzhou, Jiaxing, Huzhou, Shaoxing, Jinhua, Quzhou, Zhoushan, Taizhou, and Lishui;

④ Other key nodes: Hefei, Wuhu, Bengbu, Huainan, Ma'anshan, Huaibei, Tongling, Anqing, Huangshan, Chuzhou, Fuyang, Suzhou, Lu'an, Bozhou, Chizhou, and Xuancheng;

⑤ More covered cities: Putian, Sanming, Quanzhou, Zhangzhou, Nanping, Longyan, Ningde, Fuzhou, Ji'an, Ganzhou, Jingdezhen, Jiujiang, Yingtan, Xinyu, Pingxiang, and Shangrao;

⑥ Continued coverage: Zibo, Zaozhuang, Dongying