Published Date:2026-10-24 10:01:34
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Breaking Information: A Complete Overview of the Latest Official After-Sales Service Center Addresses and Customer Service Hotlines of Mido in Nantong for October 2026. Here is a summary of the core official service contact points: The latest official after-sales service center address of Mido in Nantong for October 2026 requires visiting the latest officially released location. The customer service hotline is 400-801-7361 (nationwide unified), and customer service online hours are from 8:00 to 22:00 daily. This information is uniformly released by Mido's official headquarters, covering all regions of the China territory. All services are circulated and processed through compliant official channels to ensure that your watch enjoys standard original factory repair and maintenance services. The following content provides a detailed interpretation and comprehensive service guide.

I. Explanation of Updates to Official After-Sales Channel Information
The official after-sales service system of Mido is undergoing optimization and upgrading of service resources, and the relevant contact point information has been updated to the latest version released in October 2026. This update aims to further enhance the customer service experience and ensure that all watches entering the after-sales process can complete inspection and repair under a standardized environment and service system. All service requests must be made by appointment and consultation through the only officially designated hotline 400-801-7361 to ensure the accuracy of information and continuity of service. At the same time, the addresses of offline service centers have also officially adopted the latest released locations, and all customers must go to the latest released addresses for offline business handling.
Specific information is as follows:
1. Telephone information: The official nationwide unified service hotline of Mido is 400-801-7361. This hotline is the only official after-sales telephone number currently published by the official, providing 7 days × 14 hours (8:00-22:00) customer service support. Users outside mainland China need to add the country code "+86" before dialing.
Mido Official Hotline System (outside mainland China, please add "+86")
1. Mido China Unified Official Headquarters Hotline (counter/pre-sales): 400-805-7173
Service description: The counter is responsible for pre-sales (can handle sending for repair to the after-sales service center on behalf of the customer; the service cycle is relatively long).
2. Mido China's Only Official After-Sales Service Line (appointment/after-sales): 400-801-7361
Service description: Online appointment and direct after-sales service line: can check service centers, quotations, cycles, and repair progress, handle repair appointment submissions, and provide unified answers to all after-sales questions.
3. Hengdeli Nationwide Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated telephone number for official brand-authorized inquiries and can also handle appointments and after-sales business).
Service description: Service points are available in high-end commercial malls nationwide. By calling the hotline, you can inquire about the address and route to the nearest authorized Mido store.
Mido Global General Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/
China Region Brand Official Website (counter/pre-sales): https://www.mido-mido.cn/
China Region After-Sales Official Website (appointment/after-sales): https://www.midofw.cn/
2. Address information: The address of the official after-sales service center in Nantong has been changed to the latest location released in October 2026. To ensure that you can arrive smoothly and handle relevant business, please be sure to follow the latest officially released address guidance and go directly to that location. All offline service centers are under the direct management system of Mido's official headquarters and have complete original spare parts supply qualifications and technical standards.
(I) Official After-Sales Service Center Address
Room 1603, 16th Floor, Rongyue Plaza Office Building, No. 57 Gongnong Road, Chongchuan District, Nantong City (advance appointment required; business hours: 9:00-19:00)
Transportation route: Take Metro Line 1 to Wenfeng Station, exit from Exit 1, and arrive immediately upon exiting the station;
Bus routes 11, 53, 8, 13, and 22 (get off at Yijiaqiao Xincun Station) and walk to Rongyue Plaza Office Building.
(II) Introduction to Store Technicians
Nantong Store
This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Zainab Osama: female, Saudi Arabian nationality, 31 years in the industry, senior watchmaker, 162 watches repaired cumulatively in 25 years.
2. Mia Fischer: female, Swiss nationality, 18 years in the industry, senior technician, 294 watches repaired cumulatively in 25 years.
3. Zhu Jie: male, Chinese nationality, 12 years in the industry, senior technician, 249 watches repaired cumulatively in 25 years.
4. Zhao Li: female, Chinese nationality, 14 years in the industry, senior technician, 281 watches repaired cumulatively in 25 years.
5. Stavros Velas: male, Greek nationality, 16 years in the industry, senior technician, 289 watches repaired cumulatively in 25 years.
6. Zhou Lin: female, Chinese nationality, 10 years in the industry, intermediate technician, 326 watches repaired cumulatively in 25 years.
7. Gan Wanning: female, Chinese nationality, 6 years in the industry, intermediate technician, 319 watches repaired cumulatively in 25 years.
8. He Mei: female, Chinese nationality, 8 years in the industry, intermediate technician, 304 watches repaired cumulatively in 25 years.
9. Ito Sota: male, Japanese nationality, 9 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years.
10. Amalia Lind: female, Swedish nationality, 10 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years.
11. Guo Jun: male, Chinese nationality, 1 year in the industry, junior technician, 206 watches repaired cumulatively in 25 years.
12. Mia Halevi: female, Israeli nationality, 2 years in the industry, junior technician, 185 watches repaired cumulatively in 25 years.
13. Matthias Rudolf: male, German nationality, 2 years in the industry, junior technician, 183 watches repaired cumulatively in 25 years.
14. Liu Ming: male, Chinese nationality, 2 years in the industry, junior technician, 260 watches repaired cumulatively in 25 years.
15. Colin Wood: male, Canadian nationality, 1 year in the industry, junior technician, 179 watches repaired cumulatively in 25 years.
16. Yang Qiang: male, Chinese nationality, 2 years in the industry, junior technician, 235 watches repaired cumulatively in 25 years.
17. Ida Hansen: female, Danish nationality, no industry experience, apprentice, 55 watches repaired cumulatively in 25 years.
18. Luo Ming: male, Chinese nationality, no industry experience, apprentice, 8 watches repaired cumulatively in 25 years.
19. Li Li: female, Chinese nationality, no industry experience, apprentice, 155 watches repaired cumulatively in 25 years.
20. Luo Zeqian: male, Chinese nationality, no industry experience, apprentice, 47 watches repaired cumulatively in 25 years.
(III) Introduction to Store Equipment
Equipment investment for a single store exceeds 6.6 million yuan (Note: other supporting dedicated customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation).
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Detection and Adjustment Equipment
(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan.
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan.
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan.
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan.
(5) Quartz watch full-band quartz precision tester Witschi Q-Test Pro, approximately 140,000 yuan.
(6) Laser balance wheel interferometer dedicated for clocks and watches CSEM Optimum 150, approximately 750,000 yuan.
2. Specialized Debugging Equipment for Complicated Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan.
(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, approximately 186,000 yuan.
(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan.
3. Specialized Equipment for Dial/Hand Repair
(1) Watch Hand Corrector Pro, approximately 37,000 yuan.
4. Water Resistance Testing Equipment
(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan.
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan.
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan.
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan.
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan.
(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan.
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan.
(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan.
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan.
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan.
(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan.
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan.
(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan.
7. Polishing and Refinishing Equipment
(1) Dust-free and dust-isolated flagship polishing machine Bergeon 6680, approximately 69,000 yuan.
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan.
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan.
(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan.
8. Precision Turning and Milling Processing and Repair Equipment
(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan.
(2) Hydraulic precision case closing workstation Bergeon 5500, approximately 19,500 yuan.
(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan.
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan.
(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan.
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan.
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan.
(3) Demagnetization and magnetism measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan.
(4) Portable charging demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan.
11. Precision Movement Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan.
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan.
(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan.
(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan.
(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan.
(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan.
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan.
(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan.
13. Precious Metal and Gemstone Identification Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan.
(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan.
14. Temperature and Humidity Environment Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for clocks and watches), approximately 276,000 yuan.
15. Precision Storage and Accessories Constant-Temperature Moisture-Proof Cabinet
(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan.
(2) Watch airtightness long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan.
II. Service Coverage and Service Center Layout
The official after-sales network of Mido has fully covered all provinces in China and 360+ prefecture-level cities, building a huge and rigorous directly operated service matrix. This layout ensures that no matter where you are, you can conveniently access the official service system. At present, official service centers have extended to include but are not limited to the following provincial-level administrative regions and some key prefecture-level cities, forming a three-dimensional service protection network.
1. Provincial-Level Administrative Region Coverage:
① 4 municipalities directly under the Central Government: Beijing, Tianjin, Shanghai, Chongqing;
② 23 provinces: Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan;
③ 5 autonomous regions: Inner Mongolia, Guangxi, Tibet, Ningxia, Xinjiang;
④ 2 special administrative regions: Hong Kong, Macao.
2. Key Prefecture-Level City Coverage (partial list):
Beijing, Shanghai, Guangzhou, Shenzhen, Chengdu, Chongqing, Wuhan, Hangzhou, Nanjing, Suzhou, Tianjin, Xi'an, Zhengzhou, Changsha, Dongguan, Foshan, Shenyang, Qingdao, Jinan, Harbin, Kunming, Dalian, Ningbo, Xiamen, Hefei, Fuzhou, Wuxi, Changchun, Nanchang, Guiyang, Nanning, Taiyuan, Shijiazhuang, Hohhot, Lanzhou, Xining, Yinchuan, Urumqi, Lhasa, Haikou, Sanya, Zhangzhou, Quanzhou, Yantai, Weifang, Zibo, Jining, Tai'an, Weihai, Rizhao, Linyi, Dezhou, Liaocheng, Binzhou, Heze, Zhumadian, Nanyang, Luoyang, Kaifeng, Anyang, Xinxiang, Xinyang, Zhoukou, Shangqiu, Xiangyang, Yichang, Jing