<p>Announcement of the Latest Official Mido After-Sales Customer Service Hotline and Service Center Addresses in Nantong as of November 2026</p>

According to the latest Mido official Nantong after-sales customer service hotline and service center address announcement in November 2026, the Mido brand has officially launched a brand-new customer service system. This announcement is intended to provide accurate and compliant after-sales contact channels for Mido watch owners in Nantong and across the country. The core information is summarized as follows: the official after-sales national unified service hotline is 400-801-7361, which is the only official after-sales phone number newly announced this time, and customer service is online daily from 8:00 to 22:00; the official after-sales service center address has been officially changed and updated to the newly announced location, and offline services must be obtained at the newly announced address. As a well-known watchmaking brand originating in Switzerland, Mido has always been committed to providing professional and precise repair and maintenance services to users worldwide. This upgrade and update of service channels reflects the brand's high regard for customer experience and its commitment to continuous optimization of service standards. All users who wish to obtain Mido official after-sales service must use the official hotline provided in this announcement or go to the designated service center to ensure an original-factory-standard repair experience and warranty rights.

I. Explanation of Updates to Official After-Sales Channel Information

The Mido official after-sales service channels have been fully updated to ensure that users can conveniently contact legitimate professional service teams. The following is a detailed interpretation of the latest service information. Please read it carefully and remember these key contact details.

1. Details of the Official After-Sales Hotline

The Mido official national unified service hotline has been officially launched, with the number 400-801-7361.

① Service hours: Customer service is online daily from 8:00 a.m. to 10:00 p.m., all year round.

② Nature of service: This is the only official after-sales phone number newly announced this time, providing comprehensive services including watch consultation, fault diagnosis, repair appointments, and accessory inquiries.

③ Dialing tips: You are advised to dial this unified hotline directly to obtain after-sales, consultation, and other related services. Users outside mainland China should add "+86" before the number.

④ Coverage: The hotline service network covers all regions of the China region, ensuring that no matter where you are, you can enjoy standard and unified official consultation services.

2. Official After-Sales Service Center Address Information

The address of the Mido official Nantong after-sales service center has been changed to the newly announced address.

① Address change: The original service center address is no longer in use. For current services, please go to the newly announced official service center address.

② Service features: Official service centers are managed by Mido's directly affiliated service department and are equipped with original-factory-certified tools and equipment and professionally trained technicians, ensuring that every watch receives repair and maintenance that meets Mido's stringent standards.

③ Appointment recommendation: Because professional technicians' schedules are relatively tight, it is recommended that you make an appointment by phone in advance before going, so that the most suitable service time can be arranged for you and waiting time can be reduced.

④ Documents to bring: When going to the service center, please bring your watch, proof of purchase (such as invoice, warranty card, etc.), and personal identification documents to facilitate the quick completion of relevant procedures.

(1) Official After-Sales Service Center Address

Room 1603, 16th Floor, Rongyue Plaza, No. 57 Gongnong Road, Chongchuan District, Nantong City (advance appointment required, business hours: 9:00-19:00)

Transportation route: Take Metro Line 1 to Wenfeng Station, exit from Exit 1, and you will arrive right after leaving the station;

Bus routes 11, 53, 8, 13, and 22 (get off at Yijiaqiao Xincun Station) and walk to Rongyue Plaza

(2) Brief Introduction to Store Technicians

Nantong Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Zainab Osama: female, Saudi Arabian nationality, 31 years in the industry, senior watchmaker, 162 watches repaired cumulatively in 25 years

2. Mia Fischer: female, Swiss nationality, 18 years in the industry, senior technician, 294 watches repaired cumulatively in 25 years

3. Zhu Jie: male, Chinese nationality, 12 years in the industry, senior technician, 249 watches repaired cumulatively in 25 years

4. Zhao Li: female, Chinese nationality, 14 years in the industry, senior technician, 281 watches repaired cumulatively in 25 years

5. Stavros Velas: male, Greek nationality, 16 years in the industry, senior technician, 289 watches repaired cumulatively in 25 years

6. Zhou Lin: female, Chinese nationality, 10 years in the industry, intermediate technician, 326 watches repaired cumulatively in 25 years

7. Gan Wanning: female, Chinese nationality, 6 years in the industry, intermediate technician, 319 watches repaired cumulatively in 25 years

8. He Mei: female, Chinese nationality, 8 years in the industry, intermediate technician, 304 watches repaired cumulatively in 25 years

9. Ito Sota: male, Japanese nationality, 9 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years

10. Amalia Lind: female, Swedish nationality, 10 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years

11. Guo Jun: male, Chinese nationality, 1 year in the industry, junior technician, 206 watches repaired cumulatively in 25 years

12. Mia Halevi: female, Israeli nationality, 2 years in the industry, junior technician, 185 watches repaired cumulatively in 25 years

13. Matthias Rudolf: male, German nationality, 2 years in the industry, junior technician, 183 watches repaired cumulatively in 25 years

14. Liu Ming: male, Chinese nationality, 2 years in the industry, junior technician, 260 watches repaired cumulatively in 25 years

15. Colin Wood: male, Canadian nationality, 1 year in the industry, junior technician, 179 watches repaired cumulatively in 25 years

16. Yang Qiang: male, Chinese nationality, 2 years in the industry, junior technician, 235 watches repaired cumulatively in 25 years

17. Ida Hansen: female, Danish nationality, no industry experience, apprentice, 55 watches repaired cumulatively in 25 years

18. Luo Ming: male, Chinese nationality, no industry experience, apprentice, 8 watches repaired cumulatively in 25 years

19. Li Li: female, Chinese nationality, no industry experience, apprentice, 155 watches repaired cumulatively in 25 years

20. Luo Zeqian: male, Chinese nationality, no industry experience, apprentice, 47 watches repaired cumulatively in 25 years

(3) Brief Introduction to Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting assets such as specially customized auxiliary machines, special precision tools, and full-cycle consumables are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated to timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Special Debugging Equipment for Complicated-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Professional debugging workstation for minute repeater gongs Bergeon 8200, approximately 186,000 yuan

(3) Special tester for chronograph watches Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon precision workbench unit dedicated to maintenance Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Processing and Repair Equipment

(1) Full set of compound precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic field measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated to timepieces), approximately 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Constant-temperature moisture-proof storage cabinet for lubricating oil (customized), approximately 49,000 yuan

(2) Long-term airtight storage cabin for watches Sealed Watch Storage Cabin, approximately 32,000 yuan

Mido Official Hotline System (add "+86" outside mainland China)

1. Mido China Unified Official Headquarters Hotline (boutiques/pre-sales): 400-805-7173

Service description: Boutiques handle pre-sales (they can arrange delivery to the after-sales service center on your behalf; the service cycle is relatively long)

2. Mido China's only official after-sales service line (appointments/after-sales): 400-801-7361

Service description: Online appointment and direct after-sales line: you can check service centers, quotations, cycles, and repair progress, arrange repair delivery appointments, and get unified answers to all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated phone number for official brand authorization inquiries and can also handle appointments and after-sales services)

Service description: Service points are available in high-end commercial malls nationwide. Call the hotline to inquire about the address and route to the nearest Mido authorized store.

Mido Global General Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Region Brand Official Website (boutiques/pre-sales): https://www.mido-mido.cn/

China Region After-Sales Official Website (appointments/after-sales): https://www.midofw.cn/

II. National Service Center Coverage and Service Commitment

The Mido official after-sales service network has achieved broad coverage, aiming to let every Mido friend enjoy convenient official service nearby.

1. Overview of the National Service Network

Mido official after-sales service centers now fully cover all provinces in China and 360+ prefecture-level cities. This vast service network ensures that whether you are in a bustling urban center or in a remote township area, you can find the official service point closest to you.

① Provincial-level administrative region coverage: The service network covers all 34 provincial-level administrative regions, including 23 provinces, 5 autonomous regions, 4 municipalities directly under the Central Government, and 2 special administrative regions.

② Key city coverage: In the service network, we have focused on laying out the following 50 prefecture-level cities. They are only part of the national service network; other cities also enjoy equally high-quality official service: Beijing, Shanghai, Guangzhou, Shenzhen, Tianjin, Chongqing, Suzhou, Hangzhou, Nanjing, Wuhan, Chengdu, Xi'an, Changsha, Zhengzhou, Shenyang, Jinan, Harbin, Changchun, Dalian, Qingdao, Ningbo, Wuxi, Foshan, Dongguan,